Useful Tips & Best Practices

Item Conditions

Pay close attention to this stated item condition in each lot before bidding and take the time to understand the difference between each condition. 

1. 24 Hour Guarantee: All items sold under the 24 Hour Guarantee at auction are guaranteed for their Functionality Only, for 24 hours from the time of pick up or 3 full days from the end of the auction, whichever comes first. On the 4th day, the guarantee is null and void. If there are any claims under the 24 Guarantee, Auction Nation MUST be notified within 24 hours of pickup, either by email, phone or walk-in. The merchandise MUST be returned within 48 business hours of notification for inspection. This Guarantee is for the functionality of the item ONLY and not the cosmetic condition, look, or general condition. Please see description for included accessories, we do not guarantee accessories and parts that are not listed in the description. We are also NOT responsible for any damage or injury caused by this item. Preview recommended.
2. Operational: The information that we have on this item is that it was operational immediately prior to the auction. However, these items have no warranty and are sold As-Is. There will be absolutely no refunds or chargebacks allowed. All sales are final.
3. As-Is: Preview is recommended. This item is being sold in as-is condition. We are unable to guarantee this item’s working ability or this item has a defect of some kind. Some parts or accessories may be missing that affect its functionality. In addition, this item has cosmetic or general condition issues. Repairs may be needed. There will be no refunds, chargebacks, or credit issued for this item after the auction.
4. Untested: We are unable to test this item. This item is being sold without a warranty of any kind. Due to the nature of this item, we are unable to verify this item working ability or we were unable to test this item for functionality. Preview is recommended to inspect the item and to verify all parts and accessories are present. There will be no refunds, chargebacks, or credit issued for this item after the auction.

REMOVAL OF ITEMS– All items must be picked-up and removed within the specified days listed within the details of each individual auction following the close of the auction. Winning bidders must be prepared to load and transport or make shipping arrangements on all items at their own expense. If items are not removed within specified time frame following the auction, items will automatically be forfeited without refund or credit.

Other Helpful Information

1. All lots are provided by a consignor. Items labeled “NEW” may not necessarily be “new” as seen in stores.
2. Lot descriptions are based on the items’ original title and may not include everything listed. Items may be missing pieces/hardware and may have cosmetic damage. *Missing hardware and cosmetic damage are not covered under ANY warranty. 
3. Carefully review ALL images. What is shown in the pictures is what you are receiving. If a part is missing in the pictures, it is missing from the item. *The first picture shown may be a stock photo from the manufacturer and are for references only. 
4. Verify “locations” and “load out times” – especially onsite auctions. Onsite auctions load out times are non-negotiable.